Business is like a River

Your Business Accumulates Rainwater (as prospects Discover your brand or offerings) in various tributaries
- Awareness
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Springs: Social media engagement, blog posts, SEO rankings, online ads, public relations appearances.
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Trickles: Email newsletter subscriptions, website downloads, event registrations, webinar signups.
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Currents: Viral content, influencer partnerships, industry awards, media coverage.
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Floodgates: Paid advertising campaigns, targeted promotions, content syndication partnerships.
Over time these tributaries accumulate water
- Explore
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Deepening Streams: Product demos, free trials, case studies, white papers, ebooks.
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Interactive Waterfalls: Personalized product recommendations, live chats, interactive content, product tours.
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Navigable Tributaries: Guided consultations, webinars, customer success stories, online communities.


Over time these tributaries if full enough, the tributaries make into a river and out to the ocean
- Decision
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Confluences: Comparison charts, competitive analysis, pricing calculators, testimonials, customer reviews.
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Merging Rivers: Demos with customer success representatives, personalized quotes, free consultations.
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Decision Point: Free trials, limited-time offers, money-back guarantees.
As a body of water, the water is used for peoples' benefit
- Use
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Hydroelectric Turbines: Onboarding resources, user guides, video tutorials, FAQs.
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Irrigation Systems: Product updates, feature releases, training webinars, community forums.
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Aquaculture Farms: Customer satisfaction surveys, feedback loops, user engagement programs.

And Get More From Your Data!

The water is heated overtime, used in its form, and returns anew to the start as clouds and eventually rainwater
- Renew / Refer
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Evaporating Clouds: Customer advocacy programs, referral incentives, loyalty rewards.
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Wind-Driven Currents: Upsell/cross-sell offers, personalized product recommendations, community events.
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Condensation: Customer success stories, testimonials, social media mentions, case studies.
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Replenishing Rain: Re-engaging inactive customers, win-back campaigns, special offers.